1. Introduction
Astha Cargo Packers And Movers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our packing, moving, and transportation services.
2. Information We Collect
Personal Information:
- Name, contact details (phone, email, address)
- Payment and billing information
- Moving details (origin/destination addresses, inventory lists)
- Government-issued ID for verification (when required)
Non-Personal Information:
- Browser and device information
- Website usage data
- Service preferences
3. How We Collect Information
- Directly from you when you request our services
- Through our website contact forms
- Via phone, email, or in-person consultations
- From third-party service providers (when applicable)
- Through cookies and similar technologies on our website
4. Use of Your Information
We may use the information we collect for the following purposes:
- To provide and manage our packing and moving services
- To process payments and send invoices
- To communicate about your moving schedule
- To improve our services and customer experience
- To comply with legal obligations
- For internal record keeping
- To send promotional emails about special offers (only with consent)
5. Sharing of Information
We may share information in the following situations:
- With service providers necessary to complete your move (truck operators, laborers)
- With payment processors for transaction completion
- When required by law or to respond to legal process
- To protect the rights and property of our business
- With your consent for specific purposes
6. Data Security
We implement appropriate security measures including:
- Secure servers and encryption for sensitive data
- Limited access to personal information
- Regular security assessments
- Secure document disposal procedures
However, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain personal information:
- For as long as necessary to provide our services
- As required by tax and business laws (typically 7 years for financial records)
- Until you request deletion, unless we're required to retain it
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent where applicable
- Lodge a complaint with regulatory authorities
9. Cookies and Tracking Technologies
Our website may use cookies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
You can control cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
11. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children.
12. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised "Last Updated" date.
13. Contact Us
For questions about this Privacy Policy or your personal information:
- Phone: 9718083002
- Email: asthacargopackers@gmail.com
- Address: Shop No 3, Near Shaheed Nagar Metro Station Sahibabad Ghaziabad Uttar Pradesh 201006